If you do desire to return the items, please see below details:

Return Condition:
1. You have 15 days of delivery to decide if the item is right for you.
2. Due to sanitary reasons, below items we cannot accept returns: swimsuit
3. We don’t accept returns of damages due to use, wash, care, improper maintenance, self-repair, modifications, or other human factors.
4. To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed, or unaltered, with tags, and in its original packaging.
5. Cancel Order/Exchange item: In order to deliver goods to customers faster, we will choose a high-quality logistics company. If the package isn’t handed over to the logistics company, we can free to cancel it. Otherwise, it can’t be canceled or exchange.

NOTE:
1.The original shipping fee and shipping guarantee are non-refundable.
2.We can’t ensure an international shipping time.
3.Please consult the shipping cost to your local post office.
4.Please do not send your return to the address on your package. That is not our warehouse address and belongs to our shipping agent.

Processing Returns:

1. Please Contact Us or service@prettygarden.com, illustrating which items you would like to return and the reason for it, attach photo(s) for quality problems.
2. After getting the return address, please package up the item(s) to be returned with the original packing.
3. Drop off your package and send it to the local post office.
4. Please send us a tracking number after returning, and we can deal with the return process as soon as possible. Once your refund returns back, you will receive an e-mail.