Currently, PrettyGarden only shipped to the United States, The United Kingdom and Germany. 

Order Processing Time

It takes 1-3 business days to process your order after your order is placed.

Shipping Time and Exceptions

Currently, our shipping service is not available for P.O. Boxes and APO/FPO addresses.
Shipping time does not include processing time.
Below are the estimated delivery dates for your reference. Estimate freight will be shown on the cart page and checkout page.

United States

Shipping Method Shipping Time
(business days)
Cost
Standard In 10~21 days

US$ 6.99 / 1-2kg
US$ 9.99 / 2.01-3kg
US$ 13.99 / 3.01-4kg

Expedited In  9~14 days US$ 8.99 / 1-2kg
US$ 11.99 / 2.01-3kg
US$ 15.99 / 3.01-4kg

United Kingdom

Shipping Method Shipping Time
(business days)
Cost
Standard In 12~14 days US$ 3.99 / 1-2kg
US$ 4.99 / 2.01-3kg
US$ 5.99 / 3.01-4kg
Expedited In 8~10 days US$ 5.99 / 1-2kg
US$ 6.99 / 2.01-3kg
US$ 7.99 / 3.01-4kg

Germany

Shipping Method Shipping Time
(business days)
Cost
Standard In 13~16 days US$ 3.99 / 1-2kg
US$ 4.99 / 2.01-3kg
US$ 5.99 / 3.01-4kg
Expedited In 10~14 days US$ 5.99 / 1-2kg
US$ 6.99 / 2.01-3kg
US$ 7.99 / 3.01-4kg

We will make every effort to deliver your package ASAP. Pls note that the delivery date will be longer by some factors, for example bad weather, remote area (e.g. Hawaii), unclear consignee information, pandemic, custom clearance issues etc.  We will email you if there is a problem during transportation.
Pls feel free to contact us at services@prettygarden.com if you have any questions about shipping issues.

Import Duties and Taxes

The order price excludes import duties and taxes. Please be aware that customs and import duties, taxes might occur on international orders. The fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. Some countries have a duty-free allowance but many do not.

If you refuse to pay duties after the parcel arrives at customs, your order may be destroyed by customs or sent back to us. If we receive your order back, we will have to deduct any shipping, duties and customs processing fees charged to us from your refund.